When a client pays in advance for lessons, they shall be entitled to a refund at any time of any monies for unused lessons, for accounting purposes this refund will normally be made by the means you paid within 7 working days

No refund is given if you cancel within the 24hr cancelation window.

When a discount has been given for the prepayment of lessons, and a refund is requested, the lessons taken by the client will be charged at the full single lesson hourly rate, and the balance refunded. please note that it may take upto 7 working days for a refund to appear if payment was made by credit/debit card

see our full terms and conditions.